in Economics from Heriot-Watt University in Edinburgh, Scotland and is a qualified Chartered Management Accountant (ACMA). Macdonald began his career in the pharmaceutical industry with Syntex Corporation (acquired by Roche Holdings, Inc.). Macdonald’s recent experience also includes serving as Chairman of the Board for Certara, a drug development consultancy with solutions spanning discovery, preclinical and clinical drug development, from 2017 to 2018. He has previously served on the Board of Directors for the Association of Clinical Research Organizations (ACRO) and as its Chairman in 2015. Prior to this, he held various senior operational and finance roles at Quintiles.

Macdonald also served as INC’s Chief Operating Officer from July 2011 through December 2012, and previously held several leadership positions in the biopharmaceutical services industry, including Senior Vice President and Head of Global Project Management at Quintiles, now known as IQVIA. Macdonald served as CEO of INC Research, now known as Syneos Health, from January 2013 through September 2016, where he led the company through a successful Initial Public Offering in 2014. He has nearly 25 years of experience in leading global biopharmaceutical services companies.

All qualified applicants will be considered for employment without regard to race, national origin, ancestry, sex, sexual orientation, sexual identity, and expression, marital status, family status, lifestyle, age, culture, religion, military, and veteran status, citizenship, or disability.Jamie Macdonald is Chief Executive Officer of Parexel.

Rush Street Interactive is an equal opportunity employer and committed to a diverse and inclusive workplace.

Self-motivated, dedicated and very reliable.

Experience with computers, browsers and mobile devices.

Ability to multi-task and work well under pressure.

Previous experience in a managerial role in the online gaming industry preferred but not required.

Previous experience with high valued customers.

Excellent verbal and written communication skills.

Ability to make best practice recommendations on our VIP program relative others.

Understanding of current direction of online casino/sportsbook VIP Programs.

The ability to be engaging, enthusiastic and personal.Other duties as necessary and/or assigned.Work location will be primarily in the New Jersey office, but you will work in other locations from time to time, i.e.Analyze VIP and promotional KPIs and profitability and provide reports and comments to the Director of VIP Accounts.

Report to Group management on the outcome of feedback and make suggestions for future promotion or customer journey improvements.Work with VIP Team, Support Team and land-based casino Marketing Team to keep them informed about upcoming promotions and get their feedback on the response to customer communication and user journeys.Assist in the creation and execution of VIP Events.Engage with VIP players, and at times other players including the chat room on site.Monitor VIP customer behaviors, interests, and ensure that customer expectations are met.Provide VIP customers with an industry-leading customer service and gaming experience.Act as the personal VIP Account Manager by building and maintaining strong relationships with VIP customers via various forms of contact.This role is responsible for identifying potential and current high valued players and analyzing their behaviors and activity in order to acquire and retain VIP players.The Junior VIP Manager provides a first-class gaming experience to VIP players through strong relationship management and communication.This position is responsible for developing strong and lasting relationships with high valued players through in bound and out bound communications and occasional face to face contact.We're building bridges between online, social and land-based gaming businesses to create amazing, integrated experiences that keep players in the game. Rush Street Interactive (NYSE: RSI) is a market leader in online casino and sports betting, currently operating real-money gaming with our brands:, , and.

Rush team vip accounts